Intern – Sales Representative

SALES REPRESENTATIVE INTERN 

Job Title	Sales Representative Intern	Reports To	Sales Executive / Sales Manager
Division	Commercial	Direct Reports	Sales Representatives
Grade		Effective Date	November, 2026
Prepared by:

JOB PURPOSE

To support the Commercial Department in driving sales growth, expanding market presence, promoting petroleum products and services, and developing customer relationships through effective sales and business development activities.

KEY RESULT AREA(KRA’S)

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 KRA1: Lead Generation and Customer Acquisition

Identifying prospective customers, generating sales leads and supporting the onboarding of new customers.

KRA2: Sales Growth and Business Development

Supporting sales activities, promoting petroleum products and contributing to sales volume and revenue growth.

KRA3: Customer Relationship Management

Maintaining customer relationships, responding to inquiries, following up on complaints and supporting customer retention.

KRA4: Market Research and Competitor Analysis

Conducting market visits, gathering market intelligence, monitoring competitor activities and identifying business opportunities.

KRA 5: Sales Administration and Reporting

Maintaining accurate customer and sales records, updating CRM systems and preparing timely sales reports.

KEY RESPONSIBILITIES

1. Identify new business opportunities, support customer acquisition and promote petroleum products to drive sales growth and market expansion.
2. Build and maintain customer relationships, respond to inquiries, address complaints and support customer satisfaction and retention.
3. Conduct market research, monitor competitor activities and identify customer needs, market trends and potential business opportunities.
4. Assist in preparing sales quotations, proposals, customer presentations and sales and marketing initiatives.
5. Maintain accurate sales and customer records, update CRM systems and prepare periodic sales performance reports.
6. Follow up on customer orders and delivery schedules in liaison with relevant departments to support timely product deliveries.
7. Assist in resolving customer delivery and product availability issues while ensuring compliance with company policies, petroleum regulations and HSE requirements.

KEY PERFORMANCE INDICATORS (KPIS) 

No.	Key Performance Indicator	Performance Measure / Target
1.	Sales Support and Lead Generation	Number of potential customers identified, leads generated and referred to the sales team.
2.	Customer Engagement	Effectiveness in contacting, following up and maintaining positive relationships with existing and prospective customers.
3.	Market Research and Competitor Analysis	Timely collection and submission of market intelligence, competitor pricing and customer feedback.
4.	Sales Documentation and Reporting	Accuracy and timely submission of sales reports, customer records, quotations and other sales documentation.
5.	Customer Service and Satisfaction	Responsiveness to customer enquiries and effective handling or referral of customer complaints.
6.	Achievement of Assigned Tasks	Timely completion of assigned sales activities, field visits, promotional activities and other departmental responsibilities.

 SKILLS PROFICIENCY FRAMEWORK

 

No.		Skill / Competency		Skill Explanation
1	Communication and Interpersonal Skills		Ability to communicate effectively, interact professionally with customers and colleagues, and build positive working relationships.
2	Sales and Customer Service		Basic understanding of sales processes, customer engagement, lead generation, product promotion and customer relationship management.
3	Computer Literacy and Reporting		Ability to use Microsoft Office applications, maintain sales records, prepare basic reports and manage customer information.
4	Market Research and Analytical Skills		Ability to collect market information, monitor competitor activities, identify customer needs and analyse basic sales data.
5	Teamwork, Time Management and Professionalism		Ability to work collaboratively, manage assigned tasks, meet deadlines, demonstrate integrity and show willingness to learn

QUALIFICATIONS AND REQUIREMENTS

REQUIREMENT TYPE	REQUIREMENT
Minimum Qualifications	Bachelor’s degree in Sales and Marketing, Business Administration, Commerce or a related field; recent graduates or eligible students may apply.

 LEARNING AND DEVELOPMENT OPPORTUNITIES

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1. Practical exposure to petroleum product marketing, distribution, B2B sales, account management, customer acquisition and retention, and commercial negotiations.

1. Development of skills in sales forecasting, market research, pricing, supply chain operations, reporting and petroleum industry HSE practices.

How to Apply

Interested and qualified candidates are invited to submit their CVs and cover letters to recruitment.ke@stabexinternational.com no later than 11 November 2026 at 5:00 PM (EAT).